Company Description
Anew Era TMS & Psychiatric multi-clinic practice is looking for a qualified candidate to join our fast-growing company. Anew Era TMS, part of the DiscoveryMD professional psychiatric division, prides itself with its close culture and clinical excellence, while focusing on helping patients sustain their mental health wellness goals and bringing a new sense of hope to those who are suffering.
Compensation Range: $45-55k per year
Compensation will be dependent upon geographic region, education, and experience
Our Offer to You!
We are dedicated to empowering our employees with their professional and personal development by providing:
- 401(k)
- Healthcare benefits
- Vacation and sick days
- Employee referral program
- Employee discounts to various stores, amusement parks, events, etc.
- Continuing education (CE) programs and training
- Weekly training opportunities
- Advancement opportunities within the organization
Job Description
The Insurance Verification Supervisor performs clerical functions for patient billing, including verification of insurance information and resolution of problems to ensure a clean billing process. The Insurance Verification Supervisor is responsible for managing a team of 6-10 people.
Responsibilities
- Develops training materials on insurance verification, batch eligibility, and more for the OS verification team as well as other staff within the company that have a part in insurance verifications
- Management of offshore verification team:
- Train new employees and assist with their onboarding process
- Keep track of their working hours, holidays, and sick days
- Listen to their call recordings and provide them with feedback
- Have a weekly team meeting with the OS team
- Oversee the insurance verification and batch eligibility for all 12 locations and 30+ providers
- Verify insurance eligibility for upcoming appointments by utilizing online websites or by contacting the carriers directly
- Review patient deductibles or copays and enter into the chat and provide a VOB form
- Assist front desk staff in understanding carrier websites and verification of eligibility
- Manage and develop solutions in the case of an insurance issue, new insurance policies or training
- Ensure all necessary documents related to insurance are uploaded into the patient’s charts
- Coordinate with patients when necessary, regarding their insurance
- Coordinate with the biller when there is an error in a patient’s chart, billing issues or other billing related questions and announcements
- Coordinate with the credentialing team of any insurance discrepancies or other related issues/questions
For a virtual tour of the facility, please visit our website at aneweratms.com
Qualifications
- Associates or Bachelors degree preferred.
- 1 year minimum of medical office work or relevant health insurance verification experience
- Knowledge and understanding of health insurance
- Ability to organize and prioritize work and manage multiple priorities
- Has great leadership skills and management skill to manage a team of 6+ people
Not sure if you meet all the qualifications? Apply anyway! To provide truly innovative care, we need to have a diverse team around us. That’s why Discovery Behavioral Health is committed to creating an inclusive environment. If you find yourself meeting some but not all the above, we’d be happy to consider your application.
Additional Information
We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.
For more information about our company benefits, please visit us at discoverybehavioralhealth.com/careers/
Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce.
