Clinical Outreach Representative - Psychiatric Services

Discovery Behavioral Health (DBH) is a national leader in behavioral healthcare and one of the fastest growing companies in the field. DBH offers world-class treatment for those struggling with eating disorders, mental health, and substance use and places a high priority on seeking employees who share our passion for improving the lives we serve.

Since 1997, Discovery Mood and Anxiety Programs, DBH’s Mental Health Disorder Division, has helped thousands of patients discover their path to the full and rewarding lives they deserve with evidence-based and inclusive treatment options.

Compensation range is $75,000 - $95,000 annually and will be dependent upon geographic region, education, and experience.

This is a full-time, remote, position working Monday through Friday.

Our Offer to You!

We are dedicated to empowering our employees with their professional and personal development by providing:

• 401(k)
• Healthcare benefits
• Vacation and sick days
• Employee referral program
• Employee discounts to various stores, amusement parks, events, etc.
• Continuing education (CE) programs and training
• Weekly training opportunities
• Advancement opportunities within the organization

The Clinical Outreach Representative is responsible for increasing occupancy of the programs in his/her assigned territory. This occupancy target includes all service lines within the PPS Division, with a focus on psychiatric services. 

Responsibilities

• Regional strategic planning with weekly phone calls with Regional Director of Outreach and collaboration with PPS leadership.  

• Meeting weekly and monthly activity quotas – 80 1:1 meeting, 1 event, and 12-18 TMS admissions, 7+ general admissions.  

• Engage with the community to raise awareness about our healthcare services and initiatives. 

• Participate in community events, health fairs, and other outreach programs to promote our organization. 

• Build and maintain relationships with healthcare providers, including physicians, clinics, and referral sources.  

• Demonstrate an understanding of all service lines in the PPS division, to include but not limited to, TMS, Spravato, Ketamine, talk therapy, medication management.  

• Collaborate with healthcare professionals to streamline the referral process and ensure a smooth patient experience. 

• Provide education and training sessions to healthcare providers and community members on our services and relevant medical topics. 

• Excellent organizational skills and ability to establish priorities, develop plans, and implement marketing campaigns. 

• Collect and analyze data on community needs, referral patterns, and market trends to identify growth opportunities. 

• Collaborate with internal teams, such as marketing and clinical staff, to align outreach efforts with organizational goals. 

• Prepare reports and presentations summarizing outreach activities, findings, and recommendations. 

• Presentation and meeting skills to ensure appropriate and specific messaging that differentiates PPS and generates admissions. 

• Represent Discovery as needed at regional and national conferences. 

• Ensure timely submissions of monthly mileage, visa, and expense reports to Concur. 

• Ensure compliance with budget. 

• Ensure appropriate documentation and maintenance of Sales Force database. 

• Collect and submit weekly marketing team highlights for director. 

• Bachelor’s degree (B.A.) from four-year college or university  

• At least three years experience working in direct outreach or clinical experience in the mental health field. 

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.

For more information about our company benefits, please visit us at discoverybehavioralhealth.com/careers/

Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce.