Chief Operating Officer

PaRC (Prevention and Recovery Center) is looking for talented healthcare professionals to join our team!

Part of the Discovery Behavioral Health family of brands, we are dedicated to helping our patients and their families cope with alcohol and substance abuse and find a path of hope, health and healing.

Our success and outstanding reputation for quality programs in the field of recovery depend on the motivated, enterprising and qualified professionals we recruit and retain. Our employees are caring and committed. They enable us to give exceptional and pioneering treatment and the tools individuals and their families need to reclaim sobriety and pursue rich lives.

If you are looking for an organization that thrives on growth, celebrates diversity of thought, and rewards passionate execution, you’ve come to the right place. Because we put clients first, it is our honor to support and reward those who serve them.

Compensation will be dependent upon geographic region, education, and experience 

Our Offer to You! 

We are dedicated to empowering our employees with their professional and personal development by providing:

• 401(k) with company match
• Healthcare benefits
• Vacation and sick days
• Employee referral program
• Employee discounts to various stores, amusement parks, events, etc.
• Continuing education (CE) programs and training
• Weekly training opportunities
• Advancement opportunities within the organization

The Chief Operating Officer (COO) position works under the direct supervision of the CEO and works closely with the DBH leadership team. This position also collaborates with any/all company executives and operations staff.  The COO maintains the highest professional and ethical standards, interfacing with all company staff, patients, and stakeholders in a collegial manner.  The COO acts as a resource to the CEO and DBH leadership team as well as being a resource to facilities regarding policy and procedure adherence, regulatory compliance, risk reduction, accreditation conformance and evaluating and enhancing overall facility operations. 

Responsibilities

• Assist the CEO in a leadership role and oversees any/all regulatory compliance initiatives within all departments. 
• Assist in coordinating communications with the DBH leadership team’s activities to improve productivity and increase efficiency in providing facility support.
• Responsible for the development and ongoing monitoring of Company policies and procedures in collaboration with personnel from all facility departments.
• Responsible for handling the complaints and grievances process including response, monitoring of trends and providing reports for review and improvement.
• Responsible for the development and monitoring of various reports, CAPs, QAPs, and other quality and compliance instruments.
• Participate in department initiatives and projects, plan and assist with updates/progress toward completion.
• Guide standardization and uniformity in department tools and facility interventions.
• Provide ongoing development of processes/systems to increase efficiency and uniformity within the department and across the company.
• Identify trends and patterns in data collected to maximize certainty in the delivery of quality medical/clinical results and enhanced regulatory compliance.
• Provide guidance, as needed, to department staff and field staff for emergent issues.
• Identify department, division and company training needs and implement and deliver trainings to address these needs.
• Develop/deliver trainings for JC compliance and assist in JC readiness/surveys both on and off site.
• Directs and guides the development, revision and implementation of company and state specific policies, procedures, protocols, and forms, including regular review and monitoring of the approval process.
• Coordinates and conducts onsite surveys and focused reviews of company facilities, as appropriate.
• Summarizes findings and recommendations, as well as facility, Region and Division trends in formal reports.
• Conducts on‐going monitoring/maintenance and follow up regarding facility medical/clinical quality components.
• Conducts onsite and telephonic internal sentinel event investigations, as requested.
• Works in conjunction with the CEO, DBH leadership team, Division President, Regional Directors, and Program Directors/Facility Managers to initiate and facilitate the process of developing and implementing training and/or other mechanisms to enhance medical/clinical services and quality management efforts, ensure compliance with all regulatory guidelines, assist with risk management efforts, and provide guidance for conformance with company policies and procedures.
• Responsible for oversight of and assistance with compliance to Joint Commission accreditation standards for all facilities and assists with on‐site accreditation visits as well as the development of required responses.
• Assists with the diligence and integration process for new facility-based programs and initiatives.
• Interfaces with facility and management staff in efforts to enhance the quality of facility operations.
• Assists with monitoring, tracking, and trending of facilities’ medical/clinical and quality services components.

This is a full-time position that will work between our PaRC residential facilility in Houston, TX and our New Hope Ranch residential facility in Manor, TX. 

For a virtual tour of the facility, please visit our website at parcbh.com.

• Master’s degree in social work, psychology, public health or a related field or equivalent work experience.
•  A minimum of ten years of experience in the field of substance abuse / behavioral health are required.
• Has working knowledge of Federal and State rules and regulations related to behavioral health
• Is familiar with regulatory and state compliance standards.
• Leadership, education and training, and customer service skills, as well as an understanding of the principles of Medical/Clinical Services, Quality Management, Compliance, and Policy Management are required.
• Experience in developing and implementing trainings.

Not sure if you meet all the qualifications? Apply anyway! To provide truly innovative care, we need to have a diverse team around us. That’s why Discovery Behavioral Health is committed to creating an inclusive environment. If you find yourself meeting some but not all the above, we’d be happy to consider your application.  

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.

For more information about our company benefits, please visit us at discoverybehavioralhealth.com/careers/

Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce.