Care Coordination Manager

Discovery Behavioral Health (DBH) is a national leader in behavioral healthcare and one of the fastest growing companies in the field. DBH offers world-class treatment for those struggling with eating disorders, mental health, and substance use and places a high priority on seeking employees who share our passion for improving the lives we serve.

Since 1997, Discovery Mood and Anxiety Programs, DBH’s Mental Health Disorder Division, has helped thousands of patients discover their path to the full and rewarding lives they deserve with evidence-based and inclusive treatment options.

Compensation Range: $65-75k per year.

Compensation will be dependent upon geographic region, education, and experience 

Our Offer to You! 

We are dedicated to empowering our employees with their professional and personal development by providing:

• 401(k) 
• Healthcare benefits
• Vacation and sick days
• Employee referral program
• Employee discounts to various stores, amusement parks, events, etc.
• Continuing education (CE) programs and training
• Weekly training opportunities
• Advancement opportunities within the organization

The Care Coordination Manager serves as an important liaison between facility-based employees and our clinical outreach team in improving communication with our strategic referent relationships. You will be working at a facility as part of a treatment team and in a business development/marketing role.

Essential Job Functions:

• Primary contact between our facility, clinical outreach and referents in assuring communication and patient care coordination
• Attends appropriate clinical meetings for patient updates and discharge planning discussion
• Train and oversee Care Coordination team in support of our corporate initiatives regarding patient aftercare coordination and communication with our preferred providers
• Oversee referent communication with patient in our care and aftercare planning
• Establish positive working relationships with clinicians, medical providers, EAPs, and Veteran Association Accounts    
• Identify and overcome potential barriers to patient care
• Identify opportunities to refer patients in our care to preferred aftercare partners based on clinical outreach recommendations.  Secure appropriate ROIs, VOBs, assessments and seamless transition for return to provider, VA, or step down to sober living, outpatient programs and therapists/psychiatrists.  
• Document and audit care coordination documentation in KIPU and salesforce
• Coordinate tours with referents and appropriate staff at facility 
• Facilitate aftercare groups and individual meetings with patients regarding discharge planning 
• Collaborate with family programming to provide resources to families
• Job may include additional responsibilities as needed for patient care

Core Competencies:  

• Proficient in MS Office applications, which include Outlook, Word, Excel, and PowerPoint.
• Ability to build and sustain trusting relationships with diverse individuals and groups.
• Ability to maintain confidentiality of sensitive information and adhering to ethical standards.
• Actively offering assistance to team members when needed and celebrating team achievements collectively.
• Ability to establish and maintain cooperative relationships with community-based organizations, patients, families, vendors, and other resources to promote client services, care, education, and advocacy.

This is a full-time position. 

For a virtual tour of the facility, please visit our website at parcbh.com.

• Bachelor’s Degree or LCDC preferred
• 1-2 years’ experience in the mental health and/or chemical dependency
• Understanding of Addiction: Basic knowledge about substance use disorders
• Knowledge or ability to learn Salesforce, KIPU or other EMR system
• Adapts to changing work environments, work priorities, and organizational needs
• Self-motivated and ability to work independently
• Identifying new referral sources and enhancing current relationship in collaboration with clinical outreach team

All your information will be kept confidential according to EEO guidelines.

Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce.