Billing & Collections Coordinator

At Discovery Behavioral Health, we know the best way to predict the future of healthcare is to create it.  As a member of our growing team, you will have a voice in the creation of life-changing programs and treatment centers nationwide.  Working collaboratively with the best and the brightest in our industry, you will be part of an innovative team of professionals committed to generating positive and remarkable outcomes for the clients we serve. If you are looking for an organization that thrives on growth, celebrates diversity of thought, and rewards passionate execution, you’ve come to the right place.  Because we put clients first, it is our honor to support and reward those who serve them.

Compensation Range: $23-25 per hour.

Compensation will be dependent upon geographic region, education, and experience.

Our Offer to You!

We are dedicated to empowering our employees with their professional and personal development by providing:  

•    401(k) 
•    Healthcare benefits 
•    Vacation and sick days
•    Employee referral program
•    Employee discounts to various stores, amusement parks, events, etc.
•    Continuing education (CE) programs and training
•    Weekly training opportunities 
•    Advancement opportunities within the organization 

The Billing & Collections Coordinator is responsible for managing the monetary settlement of client accounts and will assist with the Revenue cycle. The Billing & Collections Coordinator is responsible for creating and distributing detailed billing statements to clients/families for unpaid moneys due.

Responsibilities

• Monitors and supports daily staff functions in all areas relative to the Business Office Manager’s scope of responsibility.
• Maintains appropriate internal control safeguards over accounts receivable records and collection of cash.
• Maintains compliance standards for providing accurate information on each facility relative to flow of information for revenue cycle.
• Assess and responds to organizational and (internal and external) customer’s needs to ensure satisfaction.
• Implement customer friendly guidelines, educate when indicated.
• Ensure compliance with relevant regulations, standards, and directives
• Oversee the integrity of the clinical/financial interface.

This is a full-time position at our corporate office.

• A full understanding of insurance terminology and inner workings of insurance companies
• A minimum of two years’ experience in billing and collecting
• Experience with Medi-Soft and/or KIPU software is a plus
• Experience with Facility Billing (UB-04) is a plus
• Experience in billing and collecting at a mental health and/or substance abuse program/facility is preferred
• Must be able to calculate patient financial responsibility based on benefit review (i.e. able to understand how deductibles, co-insurance, co-pays and maximum out-of-pockets work in determining client responsibility)
• Knowledge of full billing and profit cycle
• Excellent computer skills (Excel, Word and Outlook)
• Analytical skills with the ability to collect and assess data from multiple sources
• Excellent customer service and interpersonal skills
• Demonstrated ability to effectively communicate, both written and verbal

Not sure if you meet all the qualifications? Apply anyway! To provide truly innovative care, we need to have a diverse team around us. That’s why Discovery Behavioral Health is committed to creating an inclusive environment. If you find yourself meeting some but not all the above, we’d be happy to consider your application.

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.

For more information about our company benefits, please visit us at discoverybehavioralhealth.com/careers/

Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce.